Mark you calendar and join our next vPanel interactive webcast, on the new ViVu platform.
Topic: Companies increasingly need to transform functions from operations to customer care via new digital techniques and technologies. But can they do this fast enough, and far enough, to keep pace with the growing power of their connected customers?
About the Global Business Services vPanel Series: vPanels are webcam-based interactive webcasts to foster dialogue between thought leaders and viewers. Viewers can participate via the integrate chat to share their views and questions. Subscribe to the series to sample past discussions and to be alerted to new ones.
Download the complete IBM Institute for Business Value study (1.30MB)