Mark you calendar and join our next vPanel interactive webcast, on the new ViVu platform.
Topic: Companies increasingly need to transform functions from operations to customer care via new digital techniques and technologies. But can they do this fast enough, and far enough, to keep pace with the growing power of their connected customers?
Panelists:
Ragna Bell -  (moderator) IBM Institute for Business Value, Strategy & Transformation Leader
Robin Carey - CEO, Social Media Today 
Saul Berman - IBM Global Business Services, Global Innovation & Growth Strategy Leader
Andrew McAfee - a principal research scientist at the Center for Digital Business in the MIT Sloan School of Management
Paul Papas -  IBM Global Business Services, Global Leader, Smarter Commerce
About the Global Business Services vPanel Series: vPanels are webcam-based interactive webcasts to foster dialogue between thought leaders and viewers. Viewers can participate via the integrate chat to share their views and questions. Subscribe to the series to sample past discussions and to be alerted to new ones.

Download the complete IBM Institute for Business Value study (1.30MB)

Mark you calendar and join our next vPanel interactive webcast, on the new ViVu platform.

Topic: Companies increasingly need to transform functions from operations to customer care via new digital techniques and technologies. But can they do this fast enough, and far enough, to keep pace with the growing power of their connected customers?

Panelists:

About the Global Business Services vPanel Series: vPanels are webcam-based interactive webcasts to foster dialogue between thought leaders and viewers. Viewers can participate via the integrate chat to share their views and questions. Subscribe to the series to sample past discussions and to be alerted to new ones.


Download the complete IBM Institute for Business Value study (1.30MB)

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