ibmsocialbiz:

New  decision management software includes social analytics.  New decision management software from IBM uses “entity analytics” to combine and analyze big data from diverse data sets. Insights from big data can be embedded into every business decision in a matter of seconds, Additionally, the software measures the impact of social networking channels and factors this information into organisational decision making. This social network analytics  takes sentiment analysis a step further by analysing who the influencers are around any given topic, who exactly is listening, and why people should care. This feature makes it possible to factor in how customers behave, what they say, and how big their sphere of influence is in a social network. The ability to incorporate social network analytics into the predictive models used in Analytical Decision Management helps organisations identify social leaders who can influence behaviour. via Biztech2.com  Image source )

ibmsocialbiz:

New  decision management software includes social analytics.  New decision management software from IBM uses “entity analytics” to combine and analyze big data from diverse data sets. Insights from big data can be embedded into every business decision in a matter of seconds, Additionally, the software measures the impact of social networking channels and factors this information into organisational decision making. This social network analytics  takes sentiment analysis a step further by analysing who the influencers are around any given topic, who exactly is listening, and why people should care. This feature makes it possible to factor in how customers behave, what they say, and how big their sphere of influence is in a social network. The ability to incorporate social network analytics into the predictive models used in Analytical Decision Management helps organisations identify social leaders who can influence behaviour. via Biztech2.com  Image source )

IBM launches smarter-planet game CityOne | VentureBeat
Games are serious business at IBM. The company is announcing the launch of CityOne today, a game that simulates a big city’s operations and shows business and civic leaders how to make their cities and industries run smarter by solving real-world business, environmental and logistics problems. The game is related to IBM’s Smarter Planet theme, an initiative to get the world running on smarter and greener technologies. CityOne helps city planners, developers, and government agencies figure out how to address the challenges of running a big city, said IBM’s Phaedra Boinodiris, designer of the game. It’s not like SimCity, where you build a city from scratch; rather, you start with a big city and figure out what to do when things go wrong. The point is to use simulation to educate people quickly and succinctly. The military frequently uses “war game” simulations to practice, and businesses should do more of it. Other big companies such as Cisco have been creating “serious games” to expand strategic thinking in education, business, and government matters. 

IBM launches smarter-planet game CityOne | VentureBeat

Games are serious business at IBM. The company is announcing the launch of CityOne today, a game that simulates a big city’s operations and shows business and civic leaders how to make their cities and industries run smarter by solving real-world business, environmental and logistics problems. The game is related to IBM’s Smarter Planet theme, an initiative to get the world running on smarter and greener technologies. CityOne helps city planners, developers, and government agencies figure out how to address the challenges of running a big city, said IBM’s Phaedra Boinodiris, designer of the game. It’s not like SimCity, where you build a city from scratch; rather, you start with a big city and figure out what to do when things go wrong. The point is to use simulation to educate people quickly and succinctly. The military frequently uses “war game” simulations to practice, and businesses should do more of it. Other big companies such as Cisco have been creating “serious games” to expand strategic thinking in education, business, and government matters. 

IBM Business Analytics and Optimization: Interactive Press Kit

The emergence of new smarter systems which are interconnected and streaming real time information are presenting business and governments with a unique opportunity to transform decision making. New opportunities to use this data to predict business outcomes, optimize old systems and spot trends before they happen are actually a reality. IBM’s new service line, IBM Business Analytics and Optimization Services will draw on the company’s deep expertise in vertical industries, research, mathematics and information management to help clients both improve the speed and quality of business decisions while better understanding the consequences and business outcomes of those decisions.

See the Interactive Press Kit

"My question during today’s Q&A session was ‘is this all about consulting and customization, or do you plan to teach companies how to do this and provide software (a la SAS and SPSS) so they can do this on their own?’ A number of IBMers responded to the question, but Goyal answered my question most directly when he said, 'analytics needs to move from the back office to the front office. There are small decisions, transactions and interactions happening every day that are not being handled by deep business analysts.” (via IBM Takes On Analytics and Optimization | The Intelligent Enterprise Blog)

"My question during today’s Q&A session was ‘is this all about consulting and customization, or do you plan to teach companies how to do this and provide software (a la SAS and SPSS) so they can do this on their own?’ A number of IBMers responded to the question, but Goyal answered my question most directly when he said, 'analytics needs to move from the back office to the front office. There are small decisions, transactions and interactions happening every day that are not being handled by deep business analysts.” (via IBM Takes On Analytics and Optimization | The Intelligent Enterprise Blog)

I often write about the difference between decision support systems and the kind of systems that result from applying decision management - decision management applications. For instance, this post on To Hell with Business Intelligence, try Decision Management and this interview with Dan Power. Last week I came across a great way to describe the kinds of systems that decision management delivers - Action Support.